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Partner Resources by Role
Microsoft enterprise partners have access to a wide range of marketing, sales, and technical resources to help drive your business and make the most of your relationship with Microsoft. The table below provides links to resources—organized by role—that are specifically designed for our enterprise partners, making it easy for you to quickly find and access the tools and resources that are most relevant to you. Click the tab for your role and begin exploring these invaluable resources today. |
Marketing Role
Microsoft Partner Network
Register on the Microsoft Partner Network (MPN) site and maintain your membership. |
Microsoft Acronyms
Use this handy reference to learn the language of Microsoft. |
Directions on Microsoft
Find independent, objective perspectives on Microsoft. The independent analyst firm at Directions on Microsoft analyzes shifts in Microsoft strategy, upcoming products and technologies, business and marketing initiatives, and organizational changes so you can quickly assess how they will impact your business. Directions on Microsoft have studied Microsoft since 1992 and their staff includes Microsoft alumni with senior-level contacts throughout the company. They provide weekly news and analysis, product roadmaps, in-depth research reports on key technologies and trends, an organizational chart of the top 750+ Microsoft executives, and briefing and advisory services. |
Microsoft Partner MS101
Participate in a partner version of our new-hire orientation training course that can help you jumpstart your understanding of Microsoft by learning about our strategies, products, marketing campaigns, and field organization. The goal is to enable you to work more effectively and efficiently with Microsoft, to help accelerate your ability to benefit from Microsoft opportunities and engagements, and ultimately to help drive wins and revenue for both of our organizations. |
Partner Academy
Access a community-developed line of offerings on emerging products, technologies, and strategic initiatives that spur dialogue and inspire discovery of knowledge. Because people learn in different ways and have limited windows of time to focus on skills development, we offer a dynamic content delivery experience that includes easy-to-consume Academy Mobile podcasts, rich one-hour AcademyLive and Quick Hit sessions, in-depth online facilitated classes, and flexible self-study classes. |
Partner Learning Center
Make the Partner Learning Center your destination for all your sales, marketing, and technical training needs. The Partner Learning Center contains thousands of classes to help you sell, market, design, deploy, and develop great solutions with Microsoft products. Choose from online classes, Hands On Labs Online, classroom instructor-led training, webcasts, seminars, and even blended learning—all to meet your learning needs. You can also learn about several Microsoft events and conferences being held around the world through the Partner Learning Center. (Additional U.S.-only partner training events are available at https://partner.microsoft.com/US/trainingevents.) Contact Partner Readiness Support with any questions (see the partner contact list for a dedicated e-mail address). |
Microsoft Solution Selling Training for Partners
Learn a proven customer-focused sales process to help increase your win rates and revenue production. You can access online classes in English, Chinese, Spanish, and French in addition to participating in instructor-led training classes being held around the world. (Available to Microsoft Certified Partners and Gold Certified Partners only.) |
Microsoft Sales Tool Kit
Consult this "Gear Up" toolkit for descriptions of Microsoft products, answers to frequently asked questions, and helpful sales guidance. |
Events and Webcasts
Worldwide Partner Conference
Join more than 10,000 partners from around the world to network with Microsoft executives and field personnel to gain insight into Microsoft's upcoming sales, marketing, and technical solutions. |
Microsoft Conferences and Events
View highlighted Microsoft conferences and events in the Microsoft Events Calendar. Find additional event information through our public Events and Webcasts site. |
Sales Role
Microsoft Partner Network
Register on the Microsoft Partner Network (MPN) site and maintain your membership. (For registration instructions, visit http://www.msenterprisepartner.com/Pages/login.aspx.) |
Microsoft Acronyms
Use this handy reference to learn the language of Microsoft. |
Directions on Microsoft
Find independent, objective perspectives on Microsoft. The independent analyst firm at Directions on Microsoft analyzes shifts in Microsoft strategy, upcoming products and technologies, business and marketing initiatives, and organizational changes so you can quickly assess how they will impact your business. Directions on Microsoft have studied Microsoft since 1992 and their staff includes Microsoft alumni with senior-level contacts throughout the company. They provide weekly news and analysis, product roadmaps, in-depth research reports on key technologies and trends, an organizational chart of the top 750+ Microsoft executives, and briefing and advisory services. |
Microsoft Partner MS101
Participate in a partner version of our new-hire orientation training course that can help you jumpstart your understanding of Microsoft by learning about our strategies, products, marketing campaigns, and field organization. The goal is to enable you to work more effectively and efficiently with Microsoft, to help accelerate your ability to benefit from Microsoft opportunities and engagements, and ultimately to help drive wins and revenue for both of our organizations. |
Partner Academy
Access a community-developed line of offerings on emerging products, technologies, and strategic initiatives that spur dialogue and inspire discovery of knowledge. Because people learn in different ways and have limited windows of time to focus on skills development, we offer a dynamic content delivery experience that includes easy-to-consume Academy Mobile podcasts, rich one-hour AcademyLive and Quick Hit sessions, in-depth online facilitated classes, and flexible self-study classes. |
Partner Learning Center
Make the Partner Learning Center your destination for all your sales, marketing, and technical training needs. The Partner Learning Center contains thousands of classes to help you sell, market, design, deploy, and develop great solutions with Microsoft products. Choose from online classes, Hands On Labs Online, classroom instructor-led training, webcasts, seminars, and even blended learning—all to meet your learning needs. You can also learn about several Microsoft events and conferences being held around the world through the Partner Learning Center. (Additional U.S.-only partner training events are available at https://partner.microsoft.com/US/trainingevents.) Contact Partner Readiness Support with any questions (see the partner contact list for a dedicated e-mail address). |
Microsoft Solution Selling Training for Partners
Learn a proven customer-focused sales process to help increase your win rates and revenue production. You can access online classes in English, Chinese, Spanish, and French in addition to participating in instructor-led training classes being held around the world. (Available to Microsoft Certified Partners and Gold Certified Partners only.) |
Microsoft Sales Tool Kit
Consult this "Gear Up" toolkit for descriptions of Microsoft products, answers to frequently asked questions, and helpful sales guidance. |
Events and Webcasts
Worldwide Partner Conference
Join more than 10,000 partners from around the world to network with Microsoft executives and field personnel to gain insight into Microsoft's upcoming sales, marketing, and technical solutions. |
Microsoft Conferences and Events
View highlighted Microsoft conferences and events in the Microsoft Events Calendar. Find additional event information through our public Events and Webcasts site. |
Infrastructure Optimization Partner Resources
Use the Infrastructure Optimization Partner Resources to help attain a foundational understanding of Microsoft's Infrastructure Optimization vision, model structures, and sales engagement and readiness resources. |
Business Value Tools
- Microsoft IO–ROI Tool – Quickly and easily build compelling and credible business cases that quantify the value of Infrastructure Optimization and the cost benefit of Microsoft and partner solutions in implementing these recommended best practices.
- Microsoft ROI Support Center – Access tools, research, and training to help develop a credible business case and prove the return on investment (ROI) of Microsoft products.
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Technical Demonstration Toolkit (TDT)
Access resources to help you quickly and easily demonstrate the advantages of Microsoft technologies and solutions to customers anywhere, without connectivity concerns. (Available to Microsoft Certified Partners and Gold Certified Partners only.) |
Sales Resource Collection
Access a collection of tools and compelling information that can help you engage clients and capitalize on revenue-generating business opportunities. |
Microsoft IT Showcase
Learn and show customers how Microsoft IT plans for, develops, deploys, and manages solutions within our global enterprise using the latest Microsoft products and technologies. |
Microsoft Incentives for Partners and Customers
Help increase the return on your investment with MicrosoftIncentives.com—your resource for valuable offers, special financing, and incentives for Microsoft products. |
Executive Briefing Centers (EBCs)
Learn how Microsoft EBCs can help customers understand Microsoft's technology direction and can enable Microsoft and our partners to build closer business relationships with customer executives through strategic, customized briefings. |
Microsoft Technology Centers (MTCs)
Learn how MTCs can enable enterprise and independent software vendor (ISV) customers to envision, architect, and prove highly secure, customized solutions based on Microsoft and partner technologies through a dynamic collection of resources that help customers make technology decisions with confidence. MTC offerings include Solution Briefings, Architecture Design Sessions, and Proof-of-Concept Workshops. |
Software Assurance
Help increase your services revenue, build stronger relationships with customers, and develop additional long-term business opportunities. |
Product Licensing Advisor
Use this tool to find and select Microsoft products and determine estimated retail pricing (ERP) based on your customer's software needs. |
Microsoft Financing
Learn more about the flexible financing options available through Microsoft Financing and how they can help you provide your customers with attractively priced, innovative financing solutions for software licenses, hardware, and services. |
Internal Use Licenses
As a core program benefit for Microsoft Certified Partners and Gold Certified Partners, receive software licenses for internal use, development, and testing, demonstration, and training. Certified Partners and Gold Certified Partners receive software within your Program Toolkit. |
Demo Licenses
Benefit from demonstration licenses. These are provided for customer demonstration purposes only—that is, licenses to be used only by employees of the company with customer contacts. | Technical Role
Microsoft Partner Network
Register on the Microsoft Partner Network (MPN) site and maintain your membership. (For registration instructions, visit http://www.msenterprisepartner.com/Pages/login.aspx.) |
Microsoft Acronyms
Use this handy reference to learn the language of Microsoft. |
Directions on Microsoft
Find independent, objective perspectives on Microsoft. The independent analyst firm at Directions on Microsoft analyzes shifts in Microsoft strategy, upcoming products and technologies, business and marketing initiatives, and organizational changes so you can quickly assess how they will impact your business. Directions on Microsoft have studied Microsoft since 1992 and their staff includes Microsoft alumni with senior-level contacts throughout the company. They provide weekly news and analysis, product roadmaps, in-depth research reports on key technologies and trends, an organizational chart of the top 750+ Microsoft executives, and briefing and advisory services. |
Partner Academy
Access a community-developed line of offerings on emerging products, technologies, and strategic initiatives that spur dialogue and inspire discovery of knowledge. Because people learn in different ways and have limited windows of time to focus on skills development, we offer a dynamic content delivery experience that includes easy-to-consume Academy Mobile podcasts, rich one-hour AcademyLive and Quick Hit sessions, in-depth online facilitated classes, and flexible self-study classes. |
Partner Learning Center
Make the Partner Learning Center your destination for all your sales, marketing, and technical training needs. The Partner Learning Center contains thousands of classes to help you sell, market, design, deploy, and develop great solutions with Microsoft products. Choose from online classes, Hands On Labs Online, classroom instructor-led training, webcasts, seminars, and even blended learning—all to meet your learning needs. You can also learn about several Microsoft events and conferences being held around the world through the Partner Learning Center. (Additional U.S.-only partner training events are available at https://partner.microsoft.com/US/trainingevents.)
Contact Partner Readiness Support with any questions. |
Events and Webcasts
Microsoft Developer Network (MSDN) Subscriptions
Get the latest Microsoft developer tools, including beta software (included in the Microsoft Partner Program toolkits for Microsoft Certified Partners and Gold Certified Partners). |
TechNet Subscriptions
Receive detailed technical information, including service packs and deployment guides (included in the Microsoft Partner Program toolkits for Microsoft Certified Partners and Gold Certified Partners). |
Developer Licenses and Tools
A program benefit for Microsoft Certified Partners and Gold Certified Partners, receive an MSDN Premium Subscription, with access to Visual Studio 2005 and the Visual Studio 2005 Team System. The Visual Studio 2005 Team System provides extensible life-cycle tools designed to increase the predictability of software development processes, shorten the development life cycle, and enable IT departments to deliver greater business value. |
Toolkits
Additional Microsoft Partner Program Toolkits are available and enable a partner to purchase benefits for qualified locations in their organization. |
Microsoft Technical Service Coordinators
Streamline your support experience. Technical Service Coordinators around the world offer consultative assistance through workshops and advisory services, support relationship management, and escalation management. Get access to 40 hours of this special service, exclusively for Microsoft Gold Certified Partners who do not have a Premier Support relationship with Microsoft. |
Business Critical Phone Support
Get access to Microsoft technical support engineers, who can help you solve technical issues concerning non-developer products that affect a critical function of your customer’s business. |
5-Pack Professional Support
Connect with Microsoft support professionals to get help resolving specific symptoms encountered while using Microsoft software. Microsoft 5-Pack Professional Support gives you access to Microsoft support professionals by phone when your customer is not in a business-critical situation. (Available to Microsoft Certified Partners and Gold Certified Partners only.) |
Online Concierge
Chat one-on-one with a Microsoft Online Concierge, available 24 hours a day, 7 days a week (in English), to get assistance locating self-help technical resources. (Available to Microsoft Certified Partners and Gold Certified Partners only.) |
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